Terms of Service

These Terms govern the Camzo app, website and related services. By creating an account or using the service, you enter into an agreement with the provider identified below.

1. Scope and acceptance

These Terms apply alongside Apple App Store or Google Play terms. Mandatory consumer law or store terms that take priority remain applicable. When you register, we record the version you accepted.

2. Age and authority

You must be at least 16 years old and legally able to enter this agreement. If you use Camzo for an organisation, you confirm that you may bind that organisation.

3. Account and security

• Provide accurate information and keep your credentials confidential.
• You are responsible for account activity except to the extent it cannot reasonably be attributed to you.
• Report unauthorised use promptly through support@camzo.app.
• You can export your data and permanently delete your account from account settings.

4. The service

Camzo provides travel photo, stamp, map, landmark, social travel-tip, shared collection and trip-planning features. Some features require device permissions, internet access, a supported third-party platform or a paid subscription.

Map, location, social-media and AI results may be incomplete or inaccurate. Verify important travel information yourself; Camzo is not a navigation, emergency or safety service.

5. Your content and licence

You retain rights in content you create. You grant Camzo a non-exclusive, worldwide, royalty-free licence to host, process, technically adapt and display that content only as needed to deliver the features you choose. For public or shared content, this licence lasts while the content remains public or shared and for a reasonable technical removal period afterwards.

• Only upload or share content and links you are legally entitled to use.
• Respect copyright, privacy, image rights and the rules of TikTok, Instagram and other source platforms.
• Do not publish another person’s sensitive location or content without appropriate permission.

6. Prohibited use and moderation

We may restrict or remove content and suspend or terminate accounts where reasonably needed for safety, compliance or service operation. Where appropriate, we will explain the reason and available review path. Illegal content may be reported to competent authorities.

• No illegal, deceptive, harassing, violent, discriminatory or sexually exploitative content.
• No infringement, stalking, doxing, spam, malware, scraping or unauthorised access.
• No manipulation of subscriptions, limits, reporting, location or landmark features.

7. AI features

AI analysis is an assistive tool. Results can contain errors and are not professional, legal, medical, financial, safety or travel advice. You must check suggestions before saving or relying on them. Do not submit confidential or sensitive information that is unnecessary for the analysis.

8. Subscriptions, renewal and payment

• The current price, period and included features are shown in the app and store before purchase.
• Apple or Google processes payment. Paid subscriptions renew automatically unless cancelled before the store’s stated deadline in your store account.
• Cancellation stops future renewal; access normally continues until the end of the paid period, subject to store rules.
• Refund and withdrawal requests are handled by Apple or Google where they are the seller and payment processor. Mandatory statutory consumer rights remain unaffected.
• Deleting your Camzo account does not automatically cancel a store subscription. Cancel it separately in App Store or Google Play first.

9. Changes, availability and termination

We may change, maintain or discontinue features. For a material adverse change to a paid service, we provide reasonable advance information and any remedy required by law. Temporary interruptions may occur because of maintenance, failures or external suppliers.

You can stop using Camzo and delete your account at any time. Provisions that by nature continue, including intellectual property, completed payments and liability, remain effective.

10. Camzo intellectual property

The app, software, design, brands and Camzo-provided content belong to Camzo or its licensors. You receive a personal, limited, revocable and non-transferable licence to use the service under these Terms.

11. Privacy

The Privacy Policy explains how personal data is processed. You can manage device permissions in the app and system settings.

12. Statutory guarantee and liability

You keep all mandatory statutory rights, including remedies where a digital service does not conform to the agreement. Nothing in these Terms excludes liability that cannot legally be excluded, including liability for wilful misconduct or deliberate recklessness and, where applicable, death or personal injury.

For other losses, Camzo is liable only for direct, foreseeable loss attributable to Camzo. Camzo is not liable for loss caused solely by incorrect user input, third-party platforms, denied permissions or use as a navigation or safety service. These limits apply only to the extent permitted by law.

13. Governing law and disputes

Dutch law governs this agreement. If you are a consumer living in another EU/EEA country, you retain the mandatory protection of your home-country law and may bring a dispute before a competent court under applicable consumer rules. Contact support@camzo.app first so we can try to resolve the issue.

14. Changes and contact

We may amend these Terms for the future. For material changes, we will give appropriate notice and request renewed acceptance where legally required. The version and effective date appear at the top.

Send service or Terms questions to support@camzo.app.